#passenger experience
Philadelphia Ranks Worst For Passenger Satisfaction In Large Airport Category
The airport scored nearly 100 points below the average score in the category.
Portland International Airport's Satisfaction Rating Jumps Amid New Terminal Debut
Passenger satisfaction ranks the airport at number eight, four spots above the 2023 ranking.
Travel Trends: Passengers Significantly Cut Back On Spending At US Airports
Despite recording historically high passenger numbers, the spending per passenger has declined.
Showers In The Sky: These Are The Airlines To Fly With For A Unique Washing Experience
Having a shower in the sky is a concept most of us can only dream about. But, for the lucky few, it's an experience on p...
What Are The Ins & Outs Of Air New Zealand's Economy Skycouch Seating?
An economical way to add a little luxury to economy class
What Are Mini Suites In Commercial Aviation & How Are They Regulated?
The FAA and EASA have their own guidelines, which have undergone certain revisions over the years.
Delta Comfort Plus Perks: What You Get For Your Money
Delta Comfort+ is a mid-level upgrade providing perks like more legroom and may be sufficient for short-haul flights.
Business Class Vs First Class: What Are The Differences & How Have These Evolved?
First class was once the default option for air travel, but now business class seems to claim a larger share of the firs...
United Airlines Premium Economy: Is It Worth The Upgrade?
Contemplating settling for basic economy, paying a little more for some added amenities in premium economy, or going all...
When Flights Are Diverted: What Are Passengers' Rights?
Passengers enjoy more rights after rule changes in April and are entitled to refunds and, normally, meals and accommodat...
These Airlines Go Above And Beyond To Accommodate Plus-Sized Passengers
Traveling as a plus-sized passenger is not always an easy task, but some airlines go the extra mile to help out.
London City Airport Completes New Upgraded Departure Lounge
The airport stated that the number of seats at the departure lounge increased by 30%.
Examined: The Trend Of Replacing First Class Cabins With 'Business Class Plus' Long-Haul Products
As business class becomes more akin to first class with lie flat beds and private suites, many expert claim this could b...
Post-Flight Cockpit Visits: Everything You Should Know
Cockpit visits are now mandates by strict regulations and visiting them during cruise is a big no. Let's discover other ...
The Other Side: 5 Reasons Why It's Not Worth Upgrading To Premium Economy
The popular flight class cabin could be seen as a money grab from airlines.
Plenty Of Options: All The Priority Pass Lounges At Washington Dulles Airport
There are five lounges with PP access at IAD.
Why Airlines Are Moving Away From First Class
Is first class a thing of the past?
Alaska Airlines’ Renovated Portland Terminal Aims For Lobby To Security In 5 Minutes Or Less
The carrier is celebrating the opening of the airport’s long-awaited remodeled facility.
United's Mobile App Now Automatically Reassigns Preferred Seats When Available
The feature has been available since March but has now been rolled out to all users.
5 Airlines With Plus-Size Friendly Policies
Carriers such as these look to offer a comfortable experience to their plus-size passengers.