#passenger experience
Spirit Airlines Announces Cabin Enhancements
The new Vector LIght seats will be an extra half inch wider than current seats.
Bogota's El Dorado Airport Advances In Facial Biometrics Pilot
The use of facial biometrics was part of the airport's digital transformation strategy.
Etihad & Armani Partner On Brand New Business Cabin Product
The new product line enhances an already superb business class product.
Alaska Airlines Is Planning Big Upgrades To Passenger Experience
New services are coming to Alaska Airlines - from potential First Class upgrades to satellite Wi-Fi to renovating the Bo...
Did You Know Germany's Munich Airport Hosts Its Own Christmas Market?
Munich Airport is not just a home base to a Lufthansa base; it also hosts its own Christmas market!
San Diego Airport To Receive $110 Million To Improve Terminal 1
The new Terminal 1 is expected to be fully ready by 2028.
How This Component Creates A Protective Air Barrier Between Each Passenger Seat
AirShield prevents respiratory droplet transmission from row to row and between neighboring travelers.
United States Consumer Complaints Are 260% Above Pre-Pandemic Levels
Operational strains continue to lead to customer dissatisfaction.
Flight Review: Azul Linhas Aéreas Embraer E195 With Full Inflight Service
This was my first flight with Azul's full inflight service.
Indianapolis Tops Its Class In The JD Power 2022 North America Airport Satisfaction Study
Indianapolis International Airport has received the award for the fifth time.
Delta Enhances Its Delta Premium Select Product
Delta is making significant changes to its Premium Select cabin.
American Airlines Reveals Stunning New Premium Seats For Airbus A321XLR & Boeing 787-9
The seats will be in service on the airline’s long-haul fleet from 2024.
Onboard Etiquette: Survey Reveals Which Violations US Travelers Take Issue With
Who are the most annoying passengers?
Sneak Peek: First Look At Orlando’s New South Terminal C
The new airport terminal is set to open in just over a week
Viva Aerobus Launches A Loyalty Program: What To Know
Passengers will be able to redeem their points for new flights, additional services, bus tickets, and many more products...
U.S. Department Of Transportation Unveals New Dashboard Outlining What Airlines Cover In The Event Of Flight Disruptions
Now, nine of the ten major airlines will cover meals and eight of the ten will cover hotels.
Worst UK Airlines For Flight Delays In 2021
The airlines with the longest average delays in the UK may surprise you.
American Airlines To Eliminate First Class Product
American Airlines is the only U.S. airline with a true first-class product.
Azul Increases Rio de Janeiro Flights By 37%
Brazil's largest airline continues to make significant strides.
No Longer Mandatory: Brazil Lifts Mask Requirement For Planes & Airports
Almost two years later, Brazilian authorities have lifted the mask mandate.