#passenger experience
16 Months On: Avelo Airlines Celebrates 1 Million Passengers
Avelo achieved the feat in under a year-and-a-half.
In Conversation: Personalizing Experiences With Lufthansa Head Of Digital Analytics Laura Hornbake
Simple Flying recently spoke with Lufthansa about enhancing customer digital experiences.
Spirit Airlines Completes WiFi Rollout Across Fleet of Airbus A320 & A321
Spirit becomes the first U.S. ultra-low cost carrier to offer inflight wifi.
San Diego Will Get $24 Million To Improve Terminal 1
The Biden Administration granted US$24 million in funds to San Diego Airport.
CLEAR Expands To Carolina With Greenville Launch
CLEAR, the biometic scanner to reduce time going through airport security, has expanded to Greenville-Spartanburg (GSP) ...
Trip Report: Norse Atlantic Boeing 787-9 To New York In Premium
Norse Atlantic is the latest airline to take on the low-cost long-haul market across the Atlantic.
JFK Terminal 4 Welcomes A 6ft Tall Lego Pilot
Are you ready to see a human-size Lego pilot?
How To Start An Airline: Part 8 - Procurement of Essential Support Services
Your airline will rely on various support services to keep your planes in the air.
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Delta Air Lines Prepares To Open New LaGuardia Terminal C Makeover
Prepare yourself, LaGuardia's Terminal C is opening tomorrow!
Avianca Launches 4 New International Fares To Customize Your Journey
Avianca is now offering customized flight experiences to 64 destinations in the Americas.
GOL Reopens Its Sao Paulo VIP Premium Lounge
After two years of hiatus, GOL has reopened its VIP Premium Lounge.
Cool: Mumbai's Airport Will Host A 45 Day Long Carnival This Summer
Passengers can grab delicious food combos or claim their discounts at retail outlets.
As Luxurious As Concorde? The Boom Supersonic Overture Passenger Experience
With the prospect of supersonic travel returning, has the leading company in the field stepped up the passenger experien...
Wow: Southwest Airlines Will Spend $2bn Upgrading Its Passenger Experience
The airline is significantly upgrading its WiFi capabilities along with adding additional entertainment options and in-s...
Malaysia Airlines Targets Customer Satisfaction To Beat The Competition
As the airline navigates out of the pandemic, it is putting its focus on a better customer experience.
How JetBlue Is Preparing For Record Summer Travel
In spite of a month riddled with problems, JetBlue anticipates a record summer.
"Flight" Review: The Plane Experience
A review of a "flight" that never left the ground.
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India's Civil Aviation Ministry Organized A Mega Yoga Event In An Airport
An Indian mega yoga event is cause to research yoga and its relevance to the passenger experience.
Guided Tour: Inside LATAM's Brand New Santiago de Chile Lounge
LATAM’s new international lounge in Santiago de Chile is incredible. We visited, and here is what we thought about it.
Virgin Atlantic Launches A New Menu With Pre-Order Options
Virgin Atlantic serves up a feast at 38,000 feet with a brand-new menu and pre-order option.