#passenger experience
This Airline Is About To Launch Lie-Flat Premium Economy Seats
The product will be available on routes to certain Asian destinations.
Virgin Australia's New Seating Concept: Bid For Extra Elbow Room On Select Routes
The system has been launched in response to a survey among Australian travelers.
Eat When You Want: Lufthansa Redefines Onboard Experience For Centenary Year
The next year will see the carrier invest tens of millions into its long-haul passenger experience.
Why Did Boeing Build The 787 With The Largest Windows In The Sky?
The company wanted to further improve passenger comfort and well-being.
Emirates Boosts Premium Economy On 4 Routes: Amman, Mumbai, Muscat & Bahrain
The carrier has now retrofitted almost 70 aircraft with this lavish new cabin.
Southwest Airlines Updates Policy For Plus-Size Passengers Purchasing Two Seats
Starting in January, customers of size will now face more restrictions on when and how they can receive a refund for boo...
SWISS Unveils Ultra-Private First Grand Suite For Widebody Fleet
The new product will initially be available on the carrier's Airbus widebodies from the start of next year.
New Boeing 787 Product: LATAM Reveals Innovative Premium Comfort Class
This new premium cabin is scheduled to launch in 2027.
Why People Stand Up As Soon As The Plane Lands
Despite it being one of the biggest annoyances to others, plenty of people still stand up as soon as the plane lands.
Virgin Atlantic Unveils Game-Changing Free Wi-Fi and Premium Cabin Upgrades
The airline will shrink the economy cabin by up to a third!
Why The Airbus A350 Has Such A High Cabin Ceiling
Through advanced engineering and a focus on well-being, the A350 offers a superior flying experience.
"A Master Class In How Not To Do IROPS": Qatar Airways Passenger Weighs In On Doha Chaos
The airline is said to have provided little to no communication to its disrupted passengers.
This Major US Airline Is Now Using AirTags To Track Lost Luggage
Passengers will also be able to view real-time tracking updates via the airline's mobile app.
Here’s Why Travelers Dread Seeing This Message When Checking In
Have you ever had your seat assigned to you at the gate?
DOT To Delay Biden Administration's New Airline Wheelchair Standards
The rule was supposed to become effective on January 16th, but has been delayed since the Trump administration was sworn...
Top Complaints Recently: Airline Dissatisfaction Is On The Rise
Most complaints are related to flight delays and cancelations.
Eurowings Kills Euro-Business With New Mid-Haul Offering
The carrier is looking to move away from the much-maligned 'blocked middle seat' model.
How Is Hong Kong Airlines Upgrading Its Passenger Experience?
Hong Kong Airlines is upgrading its customer experience as it seeks to challenge Cathay Pacific and become a major full-...
Tasty Treats: What American Airlines Has Added To Economy's Buy On Board Menu
The alterations will begin to be rolled out next month.
How Emirates Is Making First Class Even More Luxurious
Emirates offers more than 25,000 first class seats every week on its flights.