#passenger experience
Visual Identity: The Science Behind Effective Airport Branding
Products can easily be copied, but branding often sets products apart.
“Memorable Meals”: Delta Air Lines Introduces New Wine Selections & Seasonal Inflight Menu
The news comes about a month after the carrier’s Detroit catering partner, DO & CO, shut down its facility due to allega...
Orlando International Airport Unveils New Logo As Part Of Rebranding Initiative
The airport’s owner and operator also debuted a new website and mobile app.
What Is 'Wanna Get Away Plus' On Southwest Airlines?
It has now been around two-and-a-half years since Southwest launched this particular fare type.
How Does British Airways Configure Its Boeing 777s?
The UK flag carrier has a wide range of layouts, particularly on its Boeing 777-200ER jets.
Group Bookings: How To Book Flights For More Than 9 People
We look at how to reserve group bookings in Europe for more than 9 people where typical booking procedures don't work.
How Could Oakland's Terminal Modernization Improve Flight Connections?
A look at how OAK's terminal modernization project will help the passenger experience.
Singapore Airlines Will Invest $835 Million In New Interiors For Its Airbus A350s
More than 40 of the carrier's A350s will have their cabins upgraded.
Smallest Gulfstream Jet: A Look At The Gulfstream G280
The Gulfstream G280 may be the smallest aircraft in Gulfstream's fleet, but it packs a punch!
Explained: The Importance Of Direct Aisle Access For Long-Haul Business Class Seats
It's one of the key premium factors that differentiates business class from economy seats.
What Was It Like Onboard TWA's Boeing 747s?
At the dawn of a new era in air travel, TWA’s glamorous Jumbo Jets offered exquisite comfort and luxury
USDOT Fines American Airlines $50 Million For "Unsafe Physical Assistance" Of Wheelchair Passengers
The $50 million fine on American Airlines will set a new standard, Pete Buttigieg stated.
Gamers Rejoice: Minneapolis–St. Paul International Airport Planning To Open New Game Lounge
The new facility will be state-of-the-art.
Train To Plane: 5 US Airports With Dedicated Railway Stations
Catching the train is a stress-free way to get to and from these major US airports.
Lufthansa's New Allegris Cabins: 5 Things You Should Know
The upgrade is part of the largest product and service overhaul in Lufthansa Group’s history, with a total investment of...
Explained: Why Pre-Ordering Inflight Meals Benefits Both Airlines & Their Passengers
This helps the airlines minimize food waste, simplifies in-flight operations, and gives passengers a tailored experience...
What You Should Know: 5 Reasons to Think Twice About Premium Economy
Thinking of upgrading to premium economy? Here are 5 reasons it might not be worth the extra cost.
Which Factors Cause Passengers To Rate Some Airports Higher Than Others?
Some facilities simply go above and beyond.
Delta Comfort Plus: What You Get For Your Money
Comfort+ is a step up from economy but not premium economy.
Dine-On-Demand Services In Aviation: A Brief Guide
Dine-on-demand is a service that is only offered by a few luxury airlines for business and/or first class passengers.