#complaints
American Airlines Responds After 20-Year Top-Tier Flyer Allegedly Finds Condom In Seat
The passenger who has "felt a decline in service and quality" said this incident "takes the cake."
The DOT’s Rules When It Comes To Complaining About An Airline
Complaining about an airline? How easy does the Department of Transport ruling help us, when In 2023, approximately 87,9...
Interracial Couple Accuses American Airlines Of Discrimination After Being Wrongfully Detained
A couple sues the airline for racial discrimination and false imprisonment after a passenger falsely accused the husband...
“Where It Hurts”: Wheelchair Athlete Hopes Southwest Airlines Faces Major Fine After Mishaps
The airline admitted to its mistakes earlier this year.
How Do You Lose 2,000 Pounds Of Fish? Alaska Airlines Criticized After Flight Diversion
The fish spoiled as it was discovered on the aircraft more than 24 hours after it landed.
Frontier Airlines Received More Complaints Than Any Other US Carrier In 2023
The ultra-low-cost carrier garnered twice as many complaints as its closest competitor.
“They Don’t Hear The Last Word”: American Airlines Center Employees Say Numerous Phone Calls Received Are About Flights
Around 70% of calls received throughout a six-hour period are reportedly intended for the US legacy carrier.
FlySafair Faces Hearing On Alleged Breach Of 75% Domestic Ownership Licensing Rule
South African carriers have challenged the basis of Flysafair's license and ownership structure.
JetBlue Facing Backlash For Charging Couple Over $5,000 For Faulty Mint Seats
It is alleged that the airline was aware of the seats' condition days before the flight.
London’s Mayor Faces Formal Complaint After Flying To The US For Free On United Airlines
A spokesperson for the mayor maintained that the Greater London Authority and the carrier do not have a “formal partners...
British Airways & Virgin Atlantic Face Formal Complaints Over 'Greenwashing'
Both carriers maintain their belief that reaching their net-zero goal is possible.
Air Canada Launches Program To Settle CTA Complaints With Cash & Vouchers
Customers often wait more than 18 months to get their complaints settled.
Indian Government To Discuss Consumer Complaints With Airlines
The carriers have been called for a meeting on November 4th by the consumer affairs ministry.
Which US Airports Receive The Most Online Criticism?
Over 60% of people flying overseas from the USA land in an airport better than the one they left.
Survey Reveals The Most Unreliable Airlines Serving The US & The UK
Flying last summer was a nightmare for many people.
Canadian Transport Authority Provides New Airline Complaint Statistics For Passengers
Canadian Transportation Agency to publish quarterly dataset about passengers' airline complaints
UK CAA Raises Concerns Over Wizz Air Customer Complaints
£53,376 was awarded to customers between July and September, averaging around £635 per claim.
Azul Linhas Aéreas Is The Brazilian Airline With The Least Amount Of Customer Complaints
Azul, with the most destinations served in Brazil, is now the airline with the least number of complaints, with less tha...
US Airline Complaints Up 270% From 2019
The rise in complaints comes as US airlines struggle with labor shortages
Complaints Up 30%: These US Airlines Received The Most
There are winners and losers in the results for the first quarter of 2022.