#customer-service
Singapore Airlines Staff Earn Praise for Recovering Passenger’s Ring Before Landing
A team of cabin crew from Singapore Airlines (SQ) has drawn widespread praise after going to extraordinary lengths to re...
American Airlines Agent Tells Passenger to Have More Kids for God
American Airlines (AA) faces scrutiny over a reported customer service incident at Dallas/Fort Worth International Airpo...
Air India forms panel to improve customer service, aircraft conditions
Days after the Tata Group took over Air India, a 40-member committee has been formed to improve the airline’s customer s...
United Airlines Passenger Says She Was Forced Back Beside Alleged Lewd Seatmate
American Airlines Named Anchor Carrier for $4.5 Billion New Phoenix West Terminal
American Airlines Delayed 24 Hours, Rebooked Without Notice, Then Cancelled $8,000 Ticket
Lufthansa Goes Viral After Shaming Passenger Over Refund Dispute on X
Turkish Airlines Orders Up to 150 Boeing 737 MAX Aircraft in Major Fleet Expansion